page loader

This week, Veritas House staff were eager to learn how we can better help children and young people handle stress in constructive ways, to de-escalate and prevent potential crises from occurring. The group spent 4-days completing Therapeutic Crisis Intervention training with our in-house training facilitators, Bronte and Peter; the first of many groups we’ll see completing the TCI training here at Veritas House.

TCI has two goals of crisis intervention:

  1. Support young people by providing immediate emotional and environmental support to reduce stress and risk and increase the young person’s sense of safety; and
  2. Teach young people by helping them learn and practice ways to regulate their emotions and behaviours.

A big thank you to Ben and Brad from TACT Tailored Training Courses for sharing their amazing TCI knowledge and skills with Bronte and Peter last year, and helping Veritas House take our support to children and young people to another level.

Staff Complete TCI Training

The offices of Veritas House will be closed on the following public holidays: Monday 27th, Tuesday 28th December 2021 and Monday 3rd January 2022. If you need help or support on these days from Veritas House staff, please contact either the Youth Refuge in Bathurst on 0407 188 877 or the Youth Refuge in Orange on 0417 657 232.

From Wednesday 29th to Friday 31st of December, limited staff will be working weekdays from each office. If you need assistance from Veritas House staff during this time, please contact 1300 01 1973.


If you need urgent help or support throughout the festive period, please call one of the following services:

  • link2home Homelessness Line on 1800 152 152
  • Child Protection Helpline on 132 111
  • Lifeline on 13 11 14
  • Kids Helpline on 1800 55 1800


We wish you a happy and safe Christmas and New Year.

Veritas House was proud to unveil newly commissioned artworks by three local young artists, showcasing their talents alongside the Brett Whiteley exhibition at the Bathurst Regional Art Gallery. 

Earlier this year, the ‘Veritas Art Project’ was launched to coincide with Youth Week and to mark our forty-year history of supporting children, young people and their families in the region. Expressions of Interest were received from young people aged 12-25 living in Bathurst, Orange and surrounding areas, with the successful artists selected by a committee to have their work formally commissioned. The project was designed to celebrate and nurture artistic talent, as each young person was matched to a local established artist who provided mentoring sessions to support the creation of the artworks. Following the exhibit, the artworks will be installed at the Veritas House centres in Bathurst and Orange, for the enjoyment of local young people accessing the agency’s services for years to come. 

The Veritas Art Project was made possible by a grant provide by Arts OutWest and through sponsorship by Bathurst Regional Art Gallery, Officeworks Bathurst and Pigments and Palettes; and was also supported by both the Orange Youth Action Council and the Bathurst Youth Council. 

Following the news that the Bathurst 1000 has been rescheduled to November 4-7, Veritas House has announced they will postpone their 40th anniversary Winter Wonderland Ball to a date yet to be determined in Winter 2022.

The Ball had originally been planned for the end of August and was rescheduled last month to November 6 due to the ongoing Covid-19 restrictions in NSW. However, the clash with the Bathurst 1000 has forced the local not-for-profit organisation to make the difficult decision to delay the celebrations until next year.

According to Veritas House CEO, Jody Pearce, the irony that this announcement is being made during Homelessness Week is not lost on staff, particularly given the event was raising funds to assist in addressing the critical shortage of affordable housing in the region.

“We are obviously disappointed that we cannot pay tribute to this milestone for our agency in our 40th year of operations, however we are confident that when we are finally able to hold the event it will be a fitting celebration of the impact our staff have made to the lives of vulnerable children, young people and families over the past four decades,” said Ms Pearce.

“We want to take this opportunity to sincerely thank Verto, Peak Connect, Bathurst RSL Club, the Western Advocate, Radio 2BS and the huge number of local businesses who had committed to sponsor or support the event. Our staff are in the process of contacting all of our sponsors and the more than 300 ticket holders to inform them of the cancellation of this year’s event, but we hope to see the same level of excitement and enthusiasm for the rescheduled event once it is announced.”

With more than 27,000 young people experiencing homelessness on any given night in Australia, Veritas House is hoping local residents will mark Homelessness Week this week by making a tax-deductible donation towards their Transitional Youth Housing Appeal at:

“We may not be able to dress up and dance for a great cause as we’d planned, but there is still an opportunity for the local community to show its support for young people in the region who are experiencing homelessness, and we hope the local community will still show its commitment to Veritas and our Appeal despite the postponement of our event,” said Jody.

Given the COVID-19 restrictions in place for NSW, we have made the unfortunate and difficult decision to postpone our Winter Wonderland 40th Anniversary Ball.

We wish to mark this milestone how we always intended; with as many of our community as possible, but sadly, the current conditions prevent us from doing so.

We have set a new date for Saturday 6th November 2021. We are hopeful for the easing of restrictions by this time, so that we can bring the best possible version of the Ball to life for all our guests, but we will continue be guided by the advice of NSW Health.

Tickets purchased for the original date are now valid for the rescheduled date. However, if ticket holders are unable to attend on the 6th of November, refunds can be requested by emailing your name, Booking ID Number and the email address used to book the tickets to

Although it is with great disappointment that we must postpone the celebration of our 40th anniversary, our focus on supporting and caring for vulnerable children and young people has not wavered. We have the community’s well-being at the forefront of our decision-making and have a duty of care to do the right thing to protect the health and safety of our clients, carers, supporters and staff.

If you have any concerns or queries regarding sponsorship of the Ball, ticket purchases or refunds, please contact the Veritas House team on 1300 01 1973 or via

We appreciate your understanding and your continued support during these fast-changing times.

Pictured (L – R): VERTO employment services team leader Chris Harrison, Veritas House senior practitioner Heather Johnston and CEO Jody Pearce.

Apprenticeships, training and employment services agency VERTO has come on board as platinum sponsor for the Winter Wonderland Ball, being held on 28th of August.

VERTO is a not-for-profit organisation assisting businesses and individuals with all their apprenticeship, employment and training needs.

VERTO’s expertise covers a range of areas including Aboriginal services, Australian apprenticeships services, disability services, employment services and vocational training to help businesses, individuals and local industry to thrive.

CEO Ron Maxwell said VERTO was thrilled to come on board as platinum sponsor of the Veritas House Winter Wonderland Ball to be held in Bathurst on Saturday, August 28.

“Our mission is to positively impact the lives of individuals and communities and this aligns very much with Veritas House – who provide vitally important services to children, young people, families and foster carers in Bathurst and the Central West,” he said.

“This year’s Winter Wonderland Ball is a true celebration of the outstanding work Veritas House has done in our local community for four decades.

“Not only is VERTO honoured to be platinum sponsors of the event, we’re very excited to provide $3,000 worth of prizes for the Winter Wonderland Ball auction and raffles, which we hope will help raise vitally important funds for Veritas House to help them continue to provide life-changing services in our local community.”

We are excited to announce, in celebration of our 40th anniversary, our Winter Wonderland fundraiser ball.

It’s set to be an incredible night, recognising the dedication of our staff and supporters, and celebrating the impact that together we’ve been making in the lives of children, young people and their families throughout the past 4 decades. All funds raised will go towards our Transitional Youth Housing Appeal, providing accommodation to young people transitioning from homelessness to independence so they can reach their full potential and become meaningful members of their community.

Be sure to save the date, Saturday 28th August 2021, so as not to miss out, and keep an eye out as we’ll be sharing more information and releasing tickets in the months to come.

If you would like to sponsor the ball, please contact Libby Sinclair on 0490 075 780 or

This year marks 40 years since we first opened our doors, providing accommodation through the Bathurst youth refuge to 100 young people experiencing homelessness in our first year alone. The Emerge refuge, formerly the Orange & District Youth Refuge, then become part of Veritas House in 2014, having moved from Lucknow to its current Orange location in 2007.

Four decades on, our commitment to caring for the region’s most vulnerable continues, as we provide accommodation and support services to more than 800 vulnerable children, young people and their families across the Central West each year.

To celebrate the impact our dedicated staff have made throughout this time, two commemorative trees were recently planted – a Snow Gum in Bathurst and an Acacia Blackwood in Orange – that will live alongside residents at each Youth Refuge. We were honored to be joined in Bathurst by the Hon. Paul Toole, Minister for Regional Transport and Roads and Member for Bathurst, and Bobby Bourke, Mayor of Bathurst.

In Orange our thanks goes to Mayor Reg Kidd, for helping Geoff Hastings, Veritas House Chairperson, and Jody Pearce CEO plant the commemorative tree and for the continued support, “It’s very important that we as a community are involved, and we put our heart and soul into it – from a personal point of view and a council point of view we support it 500 percent, and we always will,” said the Mayor.

Veritas House’s CEO, Jody Pearce, acknowledged the milestone this represents for Veritas, “It’s a special time for Veritas House because there’s been many, many people that have contributed to Veritas over the years,” she said. “It’s about acknowledging their contribution and their resilience. It’s amazing that the young people that came through these houses have gone on to do some great things. It’s a privilege to work with the young people, it’s a privilege to see their courage and resilience to come through adversity. It’s a privilege to work with a team that’s really committed to child protection and ending youth homelessness.”

These trees will serve as a reminder of our foundational roots in the local community and our ongoing commitment to providing shelter for generations to come.

Watch Prime News’ coverage of the Tree Planting Ceremonies here.

Pictured (L – R): Veritas Chair, Geoff Hastings, Libby Sinclair, Narelle Stocks, Mayor Bobby Bourke, Veritas CEO, Jody Pearce, Member for Bathurst, Paul Toole and Alanna Dixon and Sharon Jones from Veritas.

We are pleased to be celebrating alongside Heather and Kate from the Veritas House team, who have both completed the Professional Diploma in Therapeutic Life Story Work,  which has given them the opportunity to gain skills in how best to gather the stories of the children and young people we work with.

Heather explains, “The Diploma has given us the tools that we need to work with young people to put together the jigsaw that is their life. The pieces of the jigsaw are made up of conversations with parents, siblings, carers, child protection workers, health workers, police and educators.”

Having both completed the diploma, Heather and Kate are now in a position to work with young people and their carers in a way that helps to establish the young person in their placement, helps the carer/s to better understand and therapeutically manage the young person and perhaps most importantly helps the young person to know who they are and to be confident and accepting of themselves.

“It is difficult to grow up as a psychologically healthy adult if one is denied access to one’s own history.” (Vera Fahlberg, 2008)

Veritas House has launched a new service improvement process focused on the quality of supports delivered to vulnerable children, young people and families.  

This will involve the organisation seeking certification of its Specialist Homelessness Services against the Australian Service Excellence Standards (ASES). Certification requires providers like Veritas House to self-assess current practices against the Standards; identify the actions it needs to take to meet the Standards and take the necessary actions; and engage with an ASES assessor who will visit Veritas offices and accommodation settings to talk with service users and staff and to assure themselves that Veritas is complying with the Standards.    

Veritas House CEO, Jody Pearce says that the process will help Veritas to highlight and celebrate the things staff already do well.  

“We’re confident that the services we provide make a real impact on helping children, young people and families in our local communities to thrive,” she said. “ASES is a tool which will help us gather the evidence to prove this.”  

Ms Pearce emphasised that the process is also an opportunity to review what can be improved and because it is a continuing process – certification needs to be renewed every three years – it will help the organisation build a culture focused on continuous improvement.   

“Just because we’re proud of what we do, doesn’t mean we want to risk becoming complacent about that quality,” she said. “ASES is a way in which we can keep testing that confidence so that we can find ways to keep delivering the highest quality services, as we have done for almost 40 years.”  

Assessment is a requirement of all Specialist Homelessness Services across NSW and Veritas’ funding partner, the NSW Department of Communities and Justice. The process will involve staff, management, the Board and other stakeholders (including service users and their families) through to the end of 2021 when the on-site assessment visit is scheduled to occur. 

For more information on Veritas’ preparation for the ASES Assessment and Certification, please contact John, our Operational Compliance Officer on 1300 01 1973.